Venue Management And Administration

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Job Ref.: 
Job Location: 
London SE1
Recruiting For: 
a full time job position
Job Duration: 
Exact Salary: 
£24,500 per annum
Salary and Benefits: 

Contract Period: Fixed term contract to 31 March 2021​ (with option to renew)

Role Starts: February 2020​

Salary: £24,500 per annum​

Location: Team London Bridge, 1 Melior Place, London SE1 3SZ

Reports to: The Chief Executive and the Business and Events Manager

Number of vacancies: 
I would like to receive applications from residents in: 
Lambeth and Southwark
Job Description: 


London Bridge - The Area

London Bridge has been a key area of London for centuries and is today home to a community of businesses that range from multi-nationals to art galleries and seats of government. It is, in short, one of the world’s most notable places to do business. 

More than 50,000 workers access the 400 plus businesses located here, while London Bridge Station accommodates in excess of 350,000 travellers a day. Some 3000 residents call London Bridge home, and it has over 10 million visitors a year taking in the sights.


Team London Bridge (TLB) - The Organisation

One of the UK’s leading Business Improvement Districts (BID) with a vision to make: London Bridge a ‘globally significant, historic and vibrant place of modern commerce, enterprise and creativity’.

TLB aims to achieve:

  • A well-connected, engaging and context-sensitive place
  • A formidable and diversified economy
  • Partnerships that are collaborative, integrated and strong 
  • A clear recognisable identity that reveals the London Bridge Story

London Bridge Hive – The Venue

A place to engage, create and collaborate:

Team London Bridge has aspired to create a collaborative physical and virtual space to connect local organisations and individuals; encouraging engagement and creativity.

Located just two minutes from London Bridge Station and five minutes from More London, this central hub is multi-functional and can accommodate workshops, training, exhibitions, showcases, consultations, meetings and events.


The Role:

The Coordinator has two main areas of focus

(1) manage all aspects related to good usage of our events space, London Bridge Hive. They will provide support to the Responsible Business and Events Manager with running a full calendar of events of different sizes and themes.

(2)  to provide general administration support to a small team, ensuring the efficient running of all the organisation administration and office in a busy and dynamic environment.

Main Purpose:

The responsibilities listed below are broad and varied, therefore it is important that the applicant has the ability to multi-task, use their own initiative and demonstrate flexibility and a willingness to get involved.


Person Specification

  • At least 2 years’ experience of working or volunteering in a customer-facing role, with customer relationship management as well as proven office and business management skills.
  • Strong written and verbal communication skills
  • Good knowledge of computer software packages such as Word, Excel, PowerPoint
  • Ability to work with a range of professionals from a wide variety of backgrounds
  • Ability to deal with internal and external people at various levels in a polite and professional manner
  • An Enthusiastic and proactive approach to handling a wide variety of tasks and willingness to adapt to changing priorities as business requires.
  • An Interest in regeneration and business partnership work is desirable
  • Must be able to provide appropriate proof of their Right To Work in the UK
  • Due to the number of events, the candidate must have a flexible approach to working hours.

This job description is subject to review and amendment in the light of changing needs of the company and to provide appropriate opportunities.


Key tasks and responsibilities

  • Events space management (London Bridge Hive)     
  • Act as the first point of contact for all booking inquiries
  • Manage the bookings and invoicing systems, with the prospect of reviewing it and improving it twice a year
  • Responsible for keeping an updated, comprehensive and transparent bookings calendar
  • Manage the marketing of the space in order to achieve set financial targets derived from bookings
  • Monitor and report on the generating of income element, against set targets
  • Set up space before bookings, based on clients’ preferred layout and requirements; meet and greet the clients; offer induction if needed
  • Monitor supplies and order accordingly
  • Liaise with Premise Officers in order to arrange out of hours opening/ locking up
  • Keep the events space, office and all storage space tidy and well managed at all times

Logistics support for TLB events, assisting the Responsible Business and Events Manager with running a full calendar of events throughout the year

  • Marketing: Assist with creating content and promoting the event updates on company database, websites and social media
  • General logistics: Create and monitor guest lists, print name badges, venue set-up and de-rig, order necessary props and supplies
  • Stakeholder management: Liaise with both venues/events hosts and attendees respectively
  • Planning: Assist with post-event feedback implementation and data collection surveys. 


Provide assistance to the team with individual projects as the need arises.

  • Perform reception duties in an efficient, professional and courteous manner and act as a ‘front of house’ ambassador for TLB at all times
  • To administer Team London Bridge’s office and administration duties, such as stationery supplies, phone calls, filing or general tidiness in the working space and storage areas
  • Ensure relevant messages, post and information are passed on in a timely manner
  • Work with the Business and Operations Manager to maintain and update the centralised company database
  • Assist with minute taking for Task and Steering groups

Due to the number of events, the company holds a flexible approach to working hours.


About the recruitment process:

Stage 1: Please forward your up to date CV and a covering letter detailing why you are the right fit for the role and why you would like to work for Team London Bridge to by closing date Tuesday 21 January 2020

Stage 2: Candidates invited for initial interview: Friday 24 January 2020

Person specification and Experience required: 
To apply for this job please email us a cover letter and your most up-to-date CV.

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