Associate Consultant - Chinese Markets

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Job Ref.: 
AC2CSC19
Sector: 
Other
Job Location: 
London SE1
Recruiting For: 
a full time job position
Exact Salary: 
£23K - £28K
Salary and Benefits: 

Alongside a competitive starting salary and bonus structure we offer a comprehensive suite of benefits – from a contributory pension, private medical insurance, cycle to work, childcare vouchers, paid sabbatical & individual wellbeing funding to enhanced maternity, paternity and shared parental leave, our Bnb - enabling you to work at any of our global offices at the company’s expense, free breakfasts, weekly drinks and regular company socials including our Summer Sports day and renowned Christmas parties too.

Number of vacancies: 
1
Job starts now: 
Yes
I would like to receive applications from residents in: 
Lambeth and Southwark
Job Description: 

About the Role

We have won a number of exciting new accounts and our current clients continue to ask us to do more exciting work for them, so we are looking for a bright, committed and passionate Associate Consultant, with fluent written and spoken Mandarin and English language skills to join our team.  

You will be an expert on Chinese culture and be curious, creative, self-aware and able to draw on personal experiences to have authentic conversations and discussions with Chinese consumers, colleagues and our client.

Together with the lead Consultant you will be responsible for handling and delivering client projects by conducting analysis, writing presentations and converting community conversations into clear client recommendations. This is not a ‘back-room’ role: we are looking for someone to support the lead Consultant in building and developing the client relationship from day one. This role is a perfect stepping-stone to develop consultancy skills in the world of strategy, branding, research and innovation.

Responsibilities:

Research:

  • Moderating communities in both Chinese and Western markets: engaging community members – consumers of a specific client brand, steering discussions and probing consumer comments to drive relevant insight.
  • Designing research activities for communities which will generate the right responses to meet the client’s brief, with particular consideration and understanding of Chinese consumers and the Chinses market: ideation sessions, brainstorms, surveys, blogs and live online workshops.
  • Conducting qualitative analysis of the activities to understand the ‘what’ and the ‘why’ behind what consumers say and do.
  • Facilitating workshops with clients and consumers
  • Desk research.

Report writing:

  • Deriving clear recommendations and implications from your analysis and findings to clients and colleagues.
  • Creating professional & convincing client-facing documents in a range of formats.

Client management:

  • Providing support to lead Consultants and Consultancy Director in nurturing good client relationships
  • Developing good personal presentation skills, for co-presenting to client (ideally within first 3 months)

Skills required

  • Fluent written and spoken Mandarin and English language skills – an essential requirement.
  • Previous experience in an insight, branding or design role.
  • Knowledge and a passion for brands, consumers and how they interact, particularly in the Chinese market.
  • A natural knack for the online world & social media: highly empathetic & able to connect with individuals online, specifically in China.
  • You are constantly hungry to learn and grow and have plenty of energy and enthusiasm.
  • Excellent writing and oral communication skills.
  • Automotive knowledge and expertise not essential but desired.
  • Strong PowerPoint, Word and Excel skills required.
  • Intellectual curiosity.
  • Good numerical skills.
  • You are a real doer and a proper team player.
  • Fantastic organisational skills: ability to multi-task.
  • A high standard required in both English & Math’s.

About the Organisation

Our clients call us their customer agency.

We create rapid insight and business change, putting customers at the heart of companies and solving problems from the customer’s perspective.  

Our customized approaches are tailored to specific business needs and include private online insight communities, immersive storytelling, data and analytics, activation events, innovation projects and business consulting.

We do this for many of the world’s best-known brands – like Bose, Etihad, Walmart, McDonald's, Jaguar Land Rover, Mars, Samsung, IKEA and more – to create “Customer Inspired Growth”.

We are passionate about our people and proud of our culture.  We have six ‘behaviours’ to ensure that we are delivering fantastic work, continuing to learn and develop and building a high-performance culture which creates opportunities for those who work here:

  • I’ve got this: taking responsibility, doing what we say we will.
  • Only accept awesome: delivering high-quality work that we are proud of and has impact.
  • Show the love: celebrating successes & ensuring everyone has a voice.
  • Do what scares you: challenging ourselves, taking risks and learning more.
  • Tell it like it is: being honest and freeing ourselves from "office politics" and "hidden agendas”
  • Open up and listen: Listening first and fully before we respond or react

How to apply

We are very keen to receive applications from people from all walks of life – talented, creative people with their own voice, own ideas and perspectives. We look forward to hearing from you.

Please forward your most recent CV and a covering letter detailing why you are the right match for this role and how your experiences will serve the organisation.

To apply for this job please email us a cover letter and your most up-to-date CV.

Side 4

Registrations are now open

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